FAQs - About the Service

Click the [+] beside any category to see a list of frequently asked questions from our customers. Check the items you wish to see answers for and click "Immediate Answers". Your answer will appear instantly.

These questions are meant to explain the service and our product.

	About this Service
	How does BottomlineHR differ from other HR offerings available on the internet?   Can you give me a brief description of your Service?   How will using BottomlineHR improve my company?   Who’s behind BottomlineHR?   How do I know this is good value for my money?
	Membership
	How long does my membership last?   Is it possible to get access to this service immediately?   How do I purchase this product if my company is not in North America?   What information do you require when I join?   Will I be notified when to renew?   Once I join, can I let anyone use the service?   Can I cancel my membership?
	Payment
	What forms of payment do you accept?   Can I pay for my membership on a monthly basis?   Will the price increase after I purchase?
	Technical
	What are the system and software requirements needed to access the tools and documents?   Do I need any special features on my computer to use the service?   How do I download documents?   Once I download a document do I still have access to it on the site?   Is there any limit on the number of items I download?   Will the site always be operational?
	Getting More Help
	Can someone at BottomlineHR help me if I need it?   How do I get in touch with someone for help?